About 50%-60% of customers do not return after their first visit. Marchbig enables you to collect customer information via an easy and effortless onboarding process so that you can start engaging with your customers right after their first visit.
Offer your customers with more value when they top up prepaid credits at your outlet!
70% of your sales are contributed by 25% of your loyal customers. Our Tiered Cashback Program not only helps you build and maintain customer loyalty but more importantly differentiates your normal (1-star) versus high value (5-stars) customers.
Give your customers a reason to celebrate their birthdays at your place!
Attract your customers back every month with attractive offers. This feature is integrated with Facebook so you can easily promote your latest products/services directly on your Facebook Page!
Make your Membership Program even more exclusive while generating additional revenue to your business.
Marchbig segments your customers based on their visit history and automatically sends them digital vouchers to drive them back to your outlet. Simply create customised campaigns that target different segments of customers - just once, then let it run automatically. Attracting customers back has never been easier!
Broadcast announcements to all or a certain segment of your customers easily within minutes!
If you own multiple outlets, centralise your Membership Program so that your customers can earn and redeem their rewards at any of your outlets.
Get useful reports and analytics about your campaign performance, member details, demographics, and segmentation.
of consumers trust recommendations from people they know
of consumers are more likely to buy a product / service when they hear about it from family / friends
of sales is contributed by 25% of your loyal customers